Shipping policy

General Shipping Information

  • All orders are shipped internationally from South Korea.

  • Orders are processed within 1–2 business days after payment confirmation.

Shipping Carriers

  • Shipments are handled via international courier partners (e.g., DHL, FedEx, local delivery partners) or through our logistics partner (Delivered Korea).

  • The shipping carrier for each order may vary depending on the destination country, shipping rate, and delivery option available at the time of order.

Estimated Delivery Time

  • Standard international shipping from Korea usually takes 5–10 business days, depending on the destination and customs clearance.

  • Delays may occur due to customs inspections, international holidays, or unforeseen circumstances beyond our control.

Shipping Fees

  • Shipping fees are calculated at checkout based on order weight, dimensions, and destination country.

  • Promotional offers such as free shipping may apply and will be clearly indicated on the product page or during checkout.

Customs, Duties, and Taxes

  • International shipments may be subject to customs duties, VAT/GST, or import taxes imposed by the destination country.

  • These charges, if applicable, are the responsibility of the customer.

  • We comply with all customs regulations and provide necessary documentation to facilitate smooth clearance.

Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

  • Customers can track their order through the courier’s website or via our logistics partner’s tracking system.

Non-Delivery Situations

  • Younglong is not responsible for delivery failures due to incorrect shipping addresses provided by the customer.

  • In cases where the shipment is undeliverable and returned, reshipping fees may apply.

Limitation of Liability

  • Younglong shall not be held liable for delays caused by customs clearance, courier operations, or other circumstances outside of our control.